Privacy Policy

1 Information We Collect

We collect information you voluntarily provide and information gathered automatically when you use our website.

Information you provide directly:

• Full name, phone number, and email address submitted through contact or inquiry forms
• Project details, descriptions, and requirements you share with us
• Any other information you choose to share via email or phone

Information collected automatically:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Date and time of your visit

2 How We Use Your Information

We use the information collected for the following purposes:

• To respond to your inquiries and project consultation requests
• To provide, manage, and improve our architecture, construction, and interior design services
• To send project-related communications, updates, and follow-ups
• To understand how visitors use our website and improve user experience
• To comply with legal obligations and protect our legal rights
• To prevent fraud and ensure the security of our systems

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

3 Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device.

We may use cookies for:

• Remembering your preferences and settings
• Analysing website traffic and usage patterns
• Understanding which pages and content are most popular

You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of our website.

4 Sharing of Information

We do not share your personal data with third parties except in the following limited circumstances:

• Service Providers: Trusted third-party tools and platforms (such as email delivery services, form submission processors, and analytics providers) that assist us in operating our website and services, bound by confidentiality agreements
• Legal Compliance: When required by applicable law, court order, or governmental authority
• Business Transfer: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of business continuity
• Protection of Rights: To enforce our agreements, protect our rights, or safeguard the safety of our clients and team

5 Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or destruction. These include:

• Secure transmission of data via HTTPS encryption
• Restricted access to personal data on a need-to-know basis
• Regular review of our data handling and security practices

While we strive to protect your information, no transmission over the internet is 100% secure. We encourage you to take care when sharing sensitive information online.

6 Retention of Data

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. When your information is no longer needed, we securely delete or anonymise it.

Inquiry and contact form data is typically retained for a period of up to 3 years for business and legal record-keeping purposes.

7 Your Rights

You have the following rights with respect to your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data, subject to legal obligations
• Objection: Object to the processing of your data in certain circumstances
• Withdrawal: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at marksatelier24@gmail.com.

8 Third-Party Links

Our website may contain links to third-party websites, including our social media profiles on Facebook, Instagram, and LinkedIn. These external websites have their own privacy policies, which we encourage you to review. MARKs Atelier is not responsible for the privacy practices or content of any third-party websites.

9 Children's Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has submitted personal information to us, please contact us and we will promptly delete it.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

• MARKs Atelier, No.40/3, 2nd Floor, Ave Maria Building, Dickenson Road, Bangalore – 560042
• +91 8105222412  |  +91 8105222460
• marksatelier24@gmail.com